Overview
At TekSturdy USA Inc., we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information, including how we manage data related to our SMS communications and mobile services. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Company details
- Mailing address
- Project specifications
- IP address and browser information (via cookies)
This information may be collected via forms, communications, signups, or automated tracking on our website.
How We Use Your Information
Your data may be used for:
- Responding to inquiries or support requests
- Delivering project communications and updates
- Processing payments and sending invoices
- Sharing service updates, promotions, or newsletters
- Improving our website experience and content
We do not sell or rent your personal data to any third parties.
SMS Messaging Compliance (A2P 10DLC / TCR)
How We Use Your Mobile Information
If you provide your mobile number, we may send SMS messages for:
- Appointment reminders
- Project or service notifications
- Transactional updates
- Marketing messages (only with your consent)
Your phone number will never be sold or shared for external marketing.
Opt-In Consent
By providing your mobile number on our website, contact forms, or support chats, you consent to receive text messages from TekSturdy USA Inc. Message frequency may vary based on service activity.
Example consent language:
“By submitting your phone number, you agree to receive SMS updates from TekSturdy USA Inc. Message and data rates may apply. Reply STOP to unsubscribe.”
Opt-Out Instructions
You may opt out at any time by replying:
- STOP – to unsubscribe
- HELP – for support
Once you unsubscribe, you will no longer receive SMS messages unless you opt back in.
Mobile Data Security
Mobile numbers and messaging preferences are securely stored and only accessible by authorized personnel. Your data is managed in line with our general privacy and security standards.
Email & Communication Preferences
You can unsubscribe from emails at any time by:
- Clicking the “unsubscribe” link in any email
- Emailing support@teksturdyusainc.com
- Calling our business line
Data Security
We use industry-standard measures like SSL encryption to protect your information. However, no transmission method is 100% secure. We continuously monitor and update our systems to maintain safety.
Account Access & Retention
Clients with online accounts can log in to update personal information. If you wish to cancel your account or delete your data, email us at support@teksturdyusainc.com.
We retain data only as long as needed to fulfill our services, legal obligations, or resolve disputes.
Cookies & Analytics
Cookies are used to remember login preferences, analyze traffic, and enhance user experience. You may disable cookies in your browser, but some features may not function properly.
We also collect IP address, browser type, and general usage trends to improve site performance. No personal information is tied to these metrics.
Testimonials & Social Features
If you submit a testimonial, it may be displayed with your name and company title. You may request removal at any time.
Our site may also include social sharing buttons that may collect data via cookies. These are governed by the policies of their respective platforms.
Links to Third-Party Sites
We may link to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing data.
Policy Changes
This Privacy Policy may be updated from time to time. We will post any changes on this page and notify you via email if changes are significant.
Last updated: 06/05/2025
Legal Disclosure
We may disclose personal information when required to comply with legal obligations or protect our rights in the event of legal claims or investigations.
Contact Us
For questions or concerns related to this policy, reach out via:
Email: support@teksturdyusainc.com
